Customer Feedback Widget
A lightweight, embeddable feedback collection system that goes beyond basic surveys. Drop a single script tag into any website to start collecting structured feedback with AI-powered sentiment analysis and automatic categorization. Perfect for SaaS products that want to close the feedback loop without building custom tooling.
Every SaaS product needs user feedback. Horizontal tool with massive reach across all industries.
Teams collect feedback across email, Slack, and support tickets. No single source of truth.
Embeddable widget is simple JS. FastAPI backend is lightweight. AI sentiment analysis is commodity-priced.
AI sentiment analysis was expensive until recently. Now commodity pricing via OpenAI makes it viable for small tools.
Every SaaS product needs user feedback — this is a horizontal tool with massive reach
Canny and UserVoice charge $79-399/mo — there is a clear gap at $19-39/mo
AI sentiment analysis was expensive until recently — now it is commodity pricing via OpenAI
Embeddable widgets have near-zero friction for adoption — one line of code to install
One-Line Install
Add a single script tag to start collecting feedback on any website or web app
Sentiment Analysis
AI-powered mood detection that categorizes feedback as positive, neutral, or negative
Smart Categories
Automatic tagging of feedback into bug reports, feature requests, and general comments
Priority Scoring
ML-based priority scoring that surfaces the most impactful feedback first
Response Templates
Quick reply templates to acknowledge feedback and close the loop with users
Integrations
Push feedback to Slack, Linear, Jira, or your existing issue tracker automatically
Deploy React admin dashboard and FastAPI backend
Set up PostgreSQL and configure the feedback schema
Build the embeddable widget (vanilla JS, < 10KB gzipped)
Integrate OpenAI for sentiment analysis and auto-categorization
Set up webhook integrations for Slack, Linear, and Jira
Create a public roadmap page powered by aggregated feedback